TERMS & CONDITIONS 2026

Listed charges are part of your pricing & all charges will be applicable as required

Accessorial Charges

Applied as required in addition to base freight rates.
AccessorialDescriptionRate
DELIVERY APPOINTMENTDeliveries requiring appointments to receive freight; whether Cargo County or Shipper makes the appointment$30.00
DISTRIBUTION CENTER — LTLLess than Truck Load deliveries — includes wait time & weekday after-hours when applicable$70.00 per order
WAIT TIMELTL applied after 60 minutes, FTL 120 minutes — billed in 15-minute increments; $18.75 per 15 minutes$75.00 per hour
OVERWEIGHT PALLETSExceeding rated allowance noted on rate sheet$0.25 per lb
WEIGHT DECLARATIONIncorrect weight declaration or BOL with no weight noted, subject to penalty and re-weigh; a difference of +/- 10% accepted$25.00
AFTER HOURS WEEKDAYWeekdays (6pm–6am) pick up or delivery (not applicable to Distribution Centers)$150.00
AFTER HOURS WEEKENDWeekends or holiday pick up or delivery$350.00
RUSH PICKUPSame-day pickup ordered before 11:00 AM$150.00
LOCAL STOPAdditional stops between shipper & consignee, within city limits$75.00 per additional stop
POWER TAILGATE / STRAIGHT TRUCKPickup or delivery using a hydraulic lift & manual assistance, 1,000 lbs per skid & 72"H, maximum 10 skids$15.00 per skid — min $45.00
CROSS DOCKReceiving or loading goods in trailers other than Cargo County equipment$10.00 per skid — min $60.00
HANDLING CHARGESApplicable when freight must be manipulated or reworked at any Cargo County terminal$55.00/hr per worker — min 1 hour
PALLETSRequest to replace damaged or non receiver-approved pallets$20.00 per pallet
LUMPER SERVICES3rd-party service — receive, unload, and/or build pallets for distribution to designated areas using equipment or by hand$35.00/hr per lumper — min 4 hours
STANDBY STORAGECharges do not apply on the day of pick up or delivery$10.00 per skid, per day — min $25.00
LAYOVERWhen a delivery cannot be done the same day for any reason$350.00 per night
CANCELLATIONSame day of pick up or delivery$150.00
TONUTruck Order Not Used — failure to utilize a truck load allocated & dedicated to a shipment$150.00 per occurrence
MISSED PICK UPShipper not present, incorrect address, or requires rescheduling at the time of pick up (may be subject to interline fees)$100.00
MISSED DELIVERYReturn goods to Cargo County local warehouse and hold up to 48 hrs for re-delivery at standard rates (may be subject to interline fees)$100.00
DROP TRAILERTrailer drop at a shipper or receiver's facility for loading or unloading at the shipper or receiver's convenience$150.00 each + fuel top-up charges
TRAILER DETENTIONDrop trailer not ready for return on date required, including weekends and holidays$225.00 per day, per trailer
RESIDENTIAL HOUSEAdditional charge for back or front door delivery — premises must be safe and clear of hazards$65.00
DANGEROUS GOODSPer shipment$125.00
AIRPORTAdditional charge for pick up or delivery — not limited to: YYZ, YHM, YVR, YUL, YYC, YEG$105.00
SHOPPING MALLAdditional charge for pick up or delivery (no inside-mall service)$125.00
CONVENTION / EXHIBITION CENTERAdditional charge for pick up or delivery — exhibitions, conventions, trade shows and related events in venues$225.00

General Terms & Conditions

Cargo County Group — 2026
Payment Terms
Customers shall pay within 30 (thirty) days from date of invoice. In the event the customer fails to pay an invoice in full, when due, interest calculated at the rate of 3% per month (with an effective rate of 36% per annum) shall accrue and be payable on all outstanding amounts.
Pricing
Canadian (CAD) dollars, excluding taxes & accessorials.
Base Pricing
Rates subject to fuel surcharges; less than 15,000 lbs (10 skids or less) is subject to Less Than Truckload fuel surcharge & 15,001 lbs or greater (over 10 skids) will be subject to Full Truckload fuel surcharge, and subject to adjustment.
CWT Pricing OTR
Individual skids are cubed to 1,350 lbs per spot. Rates subject to fuel surcharges; less than 10,000 lbs & 10,001 lbs or greater, and subject to adjustment.
CWT Pricing IMDL
Individual skids are cubed to 1,450 lbs per spot. Rates subject to fuel surcharges; less than 10,000 lbs & 10,001 lbs or greater, and subject to adjustment.
Dry LTL
Freight will be transported at a temperature between 0–4 degrees Celsius.
Distribution Centers
Not limited to: Sobey's, Walmart, Costco, Save On Foods, Longo's, Metro, Giant Tiger, Loblaws, TDL, Aspect, Kruger, Trader Joe's, Buy Low, Federated, TJX, Canadian Tire, Martin Brower, Shoppers Drug Mart.
Consequential Loss or Damages
Cargo County Group will not be liable for loss or damages caused in part or totally by (1) the carried goods' substance itself, (2) acts of God, (3) public enemy acts, (4) hijacking, (5) authorized public acts, (6) shipper or consignee faults or negligence, or (7) consequential non-compliance negotiated between shipper & consignee.
Claims
Claims for damage, delay, or loss shall be presented, in writing, with intent to claim, no later than 60 days from the date on the Bill of Lading. The final claim must be accompanied by a proof of payment of transportation fees. Failure to meet these deadlines results in automatic rejection of the claim.
Maximum Liability
Maximum liability of $4.41 per kilogram, depending on the total weight of the damaged merchandise, unless the shipper has declared a higher value on the front of the bill of lading; declared value in excess of $2 per lb will be assessed & charged at 3% of the full value of the declared amount, minimum $65.00.
Acceptance of Terms & Conditions
Assignment of freight for transportation following the receipt of the present terms and conditions constitutes acceptance. We understand the requirements set forth and will do our utmost to provide transportation solutions & services on time.
CARGO COUNTY RESERVES THE RIGHT TO SUBJECT RATE CHANGES AT ANY TIME; PEAK SEASON, EQUIPMENT AVAILABILITY, CAPACITY SURCHARGES, ETC.
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Cargo County Group · 46 Simpson Rd, Bolton, ON L7E 1Y4
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